/  FAQ

Where is my order

Message us on Facebook or drop us an email to find out if your order has been dispatched.

How do I return an item that I purchased?

Email us at [email protected] with your order number and we will send you a returns label. We can only provide returns label for purchases made and not competition items.

Read more about our returns here.

What size of activewear should I order?

We have a sizing guide page here to help you find the right size of Thrive kit to order. Please do contact us here if you need more assistance or email us at [email protected]

I would like to exchange the size of an item

We do not process exchanges. However you can return the item using our Free Returns service and place a New Order for the item you want in the size or colour you would like. We will refund you for the item you return to us based on our returns policy. All you need to do is email us with your Order Number and we will send you a Royal Mail Returns Label.

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