Terms and Conditions

  /  Terms and Conditions

Overview

This website is operated by Thrive Athletica Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Thrive Athletica Ltd. Thrive Athletica Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Thrive Athletica Ltd is registered with Companies House (England & Wales). Registered number is 11725040 and registered address is 84 Tungstone Way, LE16 9GG, United Kingdom.

By visiting our site and/ or placing an order with us, you are agreeing to accept these terms and conditions (Conditions) including those additional Conditions and policies referenced herein and/or available by hyperlink. These Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Conditions carefully before accessing or using our website. Your use of this website establishes your agreement to follow and be bound by these Conditions. If you do not agree to all the Conditions set out below, then you should not use or access this website. We reserve the right to refuse service and orders to anyone for any reason at any time.

Please contact us at [email protected] before placing an order if you have any questions concerning the Conditions.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us at [email protected]

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

1 – General

Thriveathletica.co.uk is the website of Thrive Athletica which is the trading name of Thrive Athletica Ltd, PO Box 10745, Market Harborough, LE16 0HP, Leicestershire, United Kingdom. These Conditions apply to you and Thrive Athletica Ltd when you make a purchase from Thriveathletica.co.uk

By agreeing to these Conditions, you represent that you are at least eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. Please do not use this site if you do not qualify

 

Your contract for purchases made through Thriveathletica.co.uk is with Thrive Athletica Ltd. You represent and agree that all goods ordered by you are for your own personal and domestic use only. These goods are not for resale. You may not use these goods for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must create a username and password for the registration process. You must only purchase from Thriveathletica.co.uk using your own username and password and you are responsible for all the actions taken under that username and password. You can purchase from Thriveathletica.co.uk as a guest by entering your email address. You are liable for all actions taken under that email address you use for purchases. You must keep your username and password safe and you should never disclose it to anyone. You must change your username and password if you think someone else might know it. Your username and password are solely for your own use and it is not transferable nor sellable to anyone. It is your responsibility to inform Thrive Athletica Ltd at soonest if there are any changes to the details provided by you.

You will remain responsible if someone else uses your username, password and personal information on Thriveathletica.co.uk unless you can prove that such use was fraudulent.

Thrive Athletica Ltd reserves the right to end our agreement with you and to terminate your access to Thriveathletica.co.uk immediately without informing you if:

  • you breach any of these Conditions
  • or you are suspected to be connected or have way of being involved in any fraudulent or illegal activity that will put Thrive Athletica Ltd at risk
  • or you fail to make payments to Thrive Athletica Ltd for your purchases

You agree that if you breach these Conditions, you will be responsible for all charges and applicable legal fees that arise out of your use of Thriveathletica.co.uk

This includes and are not limited to the costs and expenses involving Thrive Athletica Ltd directors, employees and suppliers incurred as a result of the breach.

2 – Changes to Conditions

Any new features or tools which are added to the current store shall also be subject to the Conditions. You can review the most current version of the Conditions at any time on this page. We reserve the right to update, change or replace any part of these Conditions by posting updates and/or changes to our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4 – Ordering

You agree that all information provided by you when placing an order is accurate and complete. All orders are subject to acceptance by us and product availability.

Orders consisting of more than one item may be shipped in different packages due to stock availability.

We reserve the right to make changes in our merchandise without notice. We will not charge your credit or debit card until the items you ordered are in stock and ready for delivery.

We do our best to ensure that all information about our products, including prices, set forth on Thriveathletica.co.uk is up-to-date, accurate and reliable. Any errors are unintentional, and we apologize if any information on the site is inaccurate. We reserve the right to correct errors and to update product information at any time, including after you have placed your order. We reserve the right to change prices of any product at any time.

The prices displayed on this website are quoted in British currency and are valid only in the United Kingdom. Prices are subject to change at any time. Relevant sales taxes, if any, shall be applied at checkout.

We accept your order by sending you an email prior to dispatch. No contract for the sale of any product will exist between you and Thriveathletica.co.uk until we accept your order by emailing you the order confirmation email.

Confirmation email will be sent to the email address given in your order form and will include details of product ordered, cost, payment and delivery method. Please contact us if any of the information on the confirmation email is incorrect and we will aim to rectify it with you. We reserve the right to cancel the order if the item is out of stock. You will receive an explanatory email if your order is cancelled.

5 -Products or Services (is applicable)

We have made every effort to display as accurately as possible the colours and images of our products that appear on our website. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

All Thrive Athletica products are designed in England. We work closely with our manufacturers from Asia to ensure we deliver high quality and trusted products. Our manufacturers undergo stringent inspection, verification, testing and certification by a third-party verification agency. They ensure trusted, ethical and environmentally conscious goods. Thrive Athletica Ltd visits all the manufacturers we use to ensure the above.

6 – Payment

Thriveathletica.co.uk accepts the following payment options

  • Debit Cards: International Maestro, International Visa Electron, UK Visa Electron, UK Debit Mastercard, UK Visa Debit, UK Maestro.
  • Credit Cards: Mastercard, Visa.

All credit and debit cardholders are subject to validation checks and authorization by the card issuer. We will not be held responsible for any delay if the issuer of your payment card refuses to authorize payment to us. We will debit your payment method when your items are ready for dispatch. Your order will be cancelled, and you will be refunded if the items you ordered are out of stock.

7– Delivery

The delivery period given to you via confirmation email and specified on Thriveathletica.co.uk is an estimate. We will ship the items ordered to the address provided by you when you place an order. Your items may be shipped to you in separate deliveries depending on stock availability. We aim to ship your order out within the time frame specified on Thriveathletica.co.uk. However, we are not held liable if your delivery is delayed due to third party interruptions such as the shipping company, payment card issuer and or not limited to other unforeseen circumstances. All orders are shipped from the UK.

8 – Promotion codes

We may from time to time offer promotion codes for purchases on Thriveathletica.co.uk

The conditions of the promotion codes will be specified throughout the duration of the promotion. Promotion codes must be used at checkout. Promotion codes cannot be used after an order has been placed. Promotion codes can only be used per order unless stated otherwise. Promotion codes are subject to expiry dates and cannot be used once expired. We reserve the right to cancel the promotion code if we find the promotion code being used more than once or is invalid for the order placed.

Thrive Athletica Ltd will use reasonable endeavours to inform you/ customers of the changes.

9 – Returns, Refunds and Cancellations

If the item(s) you ordered are not suitable, you have 14 days from the delivery date to return it to us. We will accept returns for all products only if the item(s) are unused, unworn and with tags attached & intact. Item(s) returned to us must be in perfect condition and accompanied by proof of purchase. Item(s) received that are not in perfect condition, or are not deemed faulty, will be returned to you, at your cost. Money will only be refunded once we have received the item. Please note, we are unable to refund any postage paid. Purchasers displaying unusual return patterns and who we suspect of wear & return will not be able to make future purchases. If you have won a product via our competition, any postal charges to return will be borne by yourself.

Please follow the following steps for item(s) returns:

  1. Print your tracked shipping label.
  2. Place your item(s)and the returns form in the reusable shipping bag and attach the shipping label on outside of the package. Please ensure package is sealed properly and label is clearly visible.
  3. Take your item to a Royal Mail Customer Service Point or Post Office branch.
  4. Item(s) should be returned to the following address:

Thrive Athletica Ltd

PO Box 10745

Market Harborough

LE16 0HP

United Kingdom

  1. Please keep proof of postage receipt until the returns are processed and that you received the refund.

10 – Personal Information

Your submission of personal information through ThriveAthletica.co.uk is governed by our Privacy Policy. Please view our Privacy Policy here.

We will never request or ask for your personal details via email. Please contact [email protected] immediately if you receive any email claiming to be Thrive Athletica requesting for your personal information.

11 – Cookies

Cookies are text files comprising small amounts of information which are transferred to your device when you visit a website. Cookies seek permission to be placed onto your computer’s hard drive. Once you agree, the file is added, and the cookie helps observe web traffic or lets you know when you visit a site. Cookies are useful because they allow a website to identify a user’s device.

Essentially, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Even though most web browsers automatically accept cookies, you can generally adjust your browser setting to decline cookies to your preference. However, this may prevent you from taking full advantage of our website.

We use cookies on Thriveathletica.co.uk and we assume you are ok with this otherwise please disable cookies in your browser or navigate away and clear cookies set by the website.

Cookies on this website are used for:

  1. Analytical/performance purposes – this allows us to recognize and calculate the number of visitors and to see how visitors navigate around the website when they are using it. Hence helping us improve the way our website functionality for example, by ensuring that users can find what they are looking for easily.
  2. Functionality purposes – to help us recognize you when you return to our website. This allows us to personalize our content for you and remember your preferences and settings (e.g. your choice of language or region).
  3. Sharing purposes – this allows you to share pages with social networks such as Facebook and Twitter.

If you have any questions regarding our Cookie policy, then please email us at [email protected]

12 – User Comments, Feedback and Submissions

We aim to promptly reply to all communications from customers and users of our website. You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation:

(1) to maintain any comments in confidence

(2) to pay compensation for any comments; or

(3) to respond to any comments.

You approve that we may use and/or reveal information about you, such as demographics or your use of Thriveathletica.co.uk, in any way without disclosing your identity or personal information. You agree that we may use your information for marketing and promotional purposes when you participate in promotions and contests that we may run from time to time on our website and or through our social media pages which includes and is not limited to Facebook, Instagram and Pinterest.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Conditions.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of Thrive Athletica Ltd and Thriveathletica.co.uk

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

13 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

14 – Site Contents Ownership

In addition to other prohibitions as set forth in the Conditions, you are prohibited from using the site or its content:

(a) for any unlawful purpose

(b) to solicit others to perform or participate in any unlawful acts

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

(f) to submit false or misleading information

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet

(h) to collect or track the personal information of others

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape

(j) for any obscene or immoral purpose or;

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

15 – Disclaimer of Warranties; Limitations of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Thrive Athletica Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Our liability shall be limited to the maximum extent permitted by law.

16 – Indemnification

You agree to indemnify, defend and hold harmless Thrive Athletica Ltd and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

17 – Severability

If any provision of these Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

18 – Third Party Information

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Visiting the linked sites are at your own risk. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

19 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Conditions are effective unless and until terminated by either you or us. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Conditions, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

20 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Conditions shall not constitute a waiver of such right or provision.

These Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Conditions).

Any ambiguities in the interpretation of these Conditions shall not be construed against the drafting party.

21 – Governing Law

These Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and by using this website you irrevocably submit to the exclusive jurisdiction of the courts of England.

22 – Contact Information

Questions about the Conditions should be sent to us at [email protected]

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